Travel Agent Coordinator

02-19-2018 

The Travel Agent Next Door
Job description

The Travel Agent Next Door is a Host Travel Agency dedicated to supporting and providing business building tools to help Travel Agents succeed in their business. The Travel Agent Next Door is now hiring a Travel Agent Coordinator for its head office in downtown Toronto, located by Union Station.

Job Type: Full-time

In this role the individual will be responsible for:

- Facilitating the start-up of the travel agents

- Being the point person for new agents

- Signing up agents on systems

- Ordering business cards/start up kits

- Coordinating training dates

- Agent Support

- Working with travel regulatory bodies to ensure compliancy

- Documenting processes

- Support the travel agents as required

- Distributing renewal notices

- Coordinating monthly, annual and Misc. fees

- Assisting agents in Insurance licensing procedures

- Hours are 9:00 -5:00

Qualifications:

Superior customer service skills

Strong interpersonal skills and ability to communicate effectively with agents, suppliers and head office staff

Attention to detail and problem solving skills

Superior written and oral communication skills

Organized and dependable

Ability to handle multiple tasks and prioritize effectively

Travel industry knowledge and travel agent experience an asset

TICO certified an asset

Requirements

The ideal candidate will have the following attributes

  • Fluent in English with excellent communication skills both written and oral
  • Exceptional Customer Service skills
  • Excellent presentation skills
  • Problem-solving skills, quick thinker
  • Must be able to multi-task
  • 1+years travel industry experience
  • TICO Certified is an asset
  • Knowledge of Clientlinq
  • Excellent computer skills (MS Word, MS Excel, google docs and sheets)
  • Must have the ability to work well under pressure and in a fast paced environment
  • Must be a team player

This is an excellent, full time, long term opportunity with a young and innovative company. The position is located in Toronto and is easily accessible by TTC or GO train.

Work place
55 York St. Suite 803, Toronto, On M5J 1R7
Contact Information
Penny Martin
pmartin@ttand.com
4163678263 ext 2223

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