Leisure Travel Consultant (Permanent, full-time)

Transat Distribution Canada
Job description

Be part of the journey!

We are looking for ambitious sales-focused experts who are enthusiastic and passionate about travel. You excel at providing excellent customer service and consistently exceed clients’ expectations. You are a team player who will contribute to the results of the Travel Branch by meeting and exceeding your own sales and revenue targets. You are a professional who can create expertly curated leisure itineraries quickly and proficiently. Your goal is to gain loyal and repeat customers striving to secure life-long clients.


  • Generate revenue, meet established monthly and yearly sales and revenue targets;
  • Quickly determine specific client needs and source solutions using all tools available;
  • Network and promote new travel business;
  • Sell travel packages in all product categories to include the preparation of complex itineraries;
  • Communicate confidently and enthusiastically to advise clients on travel options offered by our various partners to close sales;
  • In a resourceful, entrepreneurial and thorough manner research and book travel products using our website; Apollo; Consul PC; Galileo Vacations and the internal reservations systems;
  • Be alert to changing trends; customer needs and be able to adapt the services to the client’s needs even when difficult circumstances arise.


  • Sales and customer service focused;
  • Must have a track record of proven success in retail travel sales;
  • Experience in planning and booking worldwide travel containing a mix of products;
  • Must have a minimum of 2 years handling leisure related travel within an agency environment;
  • Maximize the profit on every sale by comfortably selling ancillary products;
  • Ability to influence using proficient sales and prospecting techniques while building friendly and positive relationships;
  • Social Media savvy;
  • Strong communicator; participative; enthusiastic; optimistic; accommodating; energetic; verbal and active;
  • Working knowledge of Word, Excel, Apollo, Consul PC, Galileo Vacations or equivalent;
  • Flexible working schedule and able to work out of standard regular hours to participate in tradeshows, conferences, sales events and as part of the role;
  • Ability to work under pressure and multi-task;
  • Fluency in English, spoken and written; Bilingual in French would be an asset but not required;
  • TICO certified.

Transferable Skills

  • Good time management and follow-through on goals, plans, and projects;
  • Excellent customer service skills- Demonstrates personal and organizational integrity;
  • Exhibits excellent problem solving skills;
  • Capability of maintaining a favorable image when interfacing with internal and external customers;
  • Ability to work independently, exercising discretion and judgment.

Why Choose Transat?

  • To be part of a family of travel professionals who have been renewing their commitment every day for nearly 30 years to providing their customers with a quality and reliable product;
  • To be part of a company that invests in its employees and in their growth within the organization;
  • To be part of a conscientious team that is constantly seeking to improve the customer experience;
  • To participate in Transat’s ongoing efforts in sustainable tourism with the support of all the employees, partners, suppliers and travellers;
  • To work in an environment that is respectful, diversified and proud . We welcome women and men of all origins, nationalities, languages, ages and lifestyles, who want to contribute to one of the world’s largest integrated tourism companies;
  • And, of course, to enjoy a competitive salary , a complete range of social benefits and a travel benefits program.
Work place
Edmonton, AB
Permanent, full-time
Contact Information

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