Travel Sales Lead - Sears Travel - Belleville, ON

TravelBrands
Job description

Key Responsibilities and Activities:

1. Achieve personal and branch sales and revenue goals by selling products and services in accordance with the policies and guidelines of the Company including:

  • Determining the customers needs and guiding them so they make an informed purchase.
  • Close the sale and process documents and customer information required to complete the booking process in a timely fashion.
  • Sell travel insurance.
  • Promptly follow up on customer inquires.
  • File related documents accounting to Company policies and procedures.
  • Collect, when required, information about your weekly sales and review them with your manager.
  • Promote and support local marketing. You are expected to promote special offers and preferred suppliers of Sears Travel.
  • Ensure Quality Control of all reservations files for the agency.
  • Develop a highly motivated, customer centric sales team focused on achievement of sales and revenue goals.
  • Manage and monitor the administrative functions and operational processes of the branch and ensure compliance withindustry standards and Travel head office requirements.
  • Other tasks as assigned by management.
Requirements

Education

Minimum of a high school diploma ( or equivalent)
Completion of a Travel and Tourism program or equivalent experience in the travel/tourism industry

Experience

  • 3-5 years of travel industry work experience required
  • An established client base an asset

Working Conditions

  • Open office environment.
  • Possible overtime and variable shifts based on retail store hours and business needs
Skills
  • Excellent communication skills (Both Oral and Written)
  • Excellent selling and customer service skills
  • Good organizational skills and ability to prioritize (sense of urgency)
    Excellent communication skills, patience and interpersonal skills,always conducting oneself with professionalism and diplomacy
  • Team spirit, ability to work autonomously and take initiative
  • Confidentiality and honesty
  • Computer skills : MS Office, ClientLinq,etc
Work place
Sears Travel - Belleville, ON
Schedule
FT (1 Year contract with the possibility of becoming permanent)
Contact Information
Eva Charles
eva.charles@searstravel.ca

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